SERVICE ADVISOR

Recruitment Advert

THE ROLE

 We are looking an enthusiastic individual who would be able to handle customer queries and requirements by identifying and processing the repair requirements needed. To coordinate works required with the service department and coordinate the schedule of Service. Assisting the Service Manager in coordinating the job works required in the service garage.

WHAT YOU WILL BE DOING

• Process customer requests in a professional and efficient manner.
• Ensure that the customer is given the best service possible.
• To manage and direct customers enquiries through the appropriate channels.
• Log all queries, requests, and update records to the system.
• To share knowledge and also seek advice with colleagues and superiors.
• Maintain an active communication with entire customer base ensuring the best possible vehicle maintenance continuation.
• Follow up on customer requests and service needs.
• Log and follow up on customer complaints to department managers and follow up accordingly.
• Develop the service sales opportunities whilst sustaining the best customer experience.
• Participate actively in promoting the products and services of the Company.
• Handling cash and billing transactions in ensuring that all monies due to the Company for service and spare parts are duly collected.
• Inspect incoming and outgoing vehicles from the service centre prior to accepting or handing over the customer vehicle keys.
• Monitoring and efficiently closing pending job cards.
• Ensure that warranty procedures are adhered to.
• Guide and advise the mechanics as to the authorisation of work that needs to be carried out on the vehicles.

WHO YOU ARE

• The ability to solve customer related issues and follow up accordingly.
• Maintaining very good communication with customers and working on building customer relationship and trust.
• Maintaining good communication with other departments and service garage.
• Willing to learn and develop within and outside the role in taking ownership of tasks.
• Attention to detail.
• Organised on records and hands on the processes involved.
• Ownership towards the duties and follow through the service given to customer.

THE COMPANY

MOTORS INC. Limited is a young yet leading organisation in the automotive industry with over 30 years of experience. A joint venture between three leading business groups in Malta; Tum Invest Group, Pater Group and United Group. It is the official concessionaire of Alfa Romeo, Fiat, Fiat Professional, Iveco, Jeep, Hyundai, and Kia brands as well as distributor for Petronas Selenia, Waxoyl and BRC. As part of our growth plan new talent is required for immediate Full Time Employment.

WHAT WE OFFER

• Competitive remuneration packages
• Performance bonuses
• Career progression and employee development plans
• Training session, seminars, and plans
• Tuition and training support initiatives
• Employee Performance Management system
• Performance appraisals and reward bonuses
• One to one Feedback sessions
• Health Insurance
• Employee referral scheme
• Employee discounts
• Employee Initiatives and events

VEHICLE DETAILER

Recruitment Advert

THE ROLE

We are looking for an enthusiastic individual with a passion for the automotive industry and an eye for detail. As a vehicle detailer, you will be forming part of our petrol station team, in valet cleaning and detailing vehicles.

WHAT YOU’LL BE DOING

•  Vehicle interior and exterior vehicle valeting.
•  Polishing headlamps
•  Applying paint protection and crystal coating to vehicles.
•  Buffing and polishing paint work.
•  Handling the vehicle being moved in and out the petrol station garage.
•  Assisting the PDI team in transporting vehicles to premises.
•  Assisting the PDI team in preparing vehicles for delivery.

WHO YOU ARE

•  Valid driver’s license
•  The ability to carefully handle customer vehicles.
•  Pleasant personality, approachable and reliable.
•  Strong attention to detail in producing good quality work.
•  Self-motivated with a positive and flexible attitude.

WHAT WE OFFER

MOTORS INC. Limited is a young yet leading organisation in the automotive industry with over 30 years of experience. It is the official concessionaire of Alfa Romeo, Fiat, Fiat Professional, Iveco, Jeep, Hyundai & Kia brands as well as distributor for Petronas Selenia, Waxoyl and BRC and today enjoys a strong market standing in the industry.

We will offer you an attractive remuneration package inclusive of incentive bonuses and a rewarding working environment that promotes employee growth and development.

MOTOR VEHICLE TECHNICIAN

Recruitment Advert

THE ROLE!

Forming part of our aftersales team of experts, you will be supporting our service garage in performing mechanical and electrical repairs, together with the list of duties below.

WHAT YOU’LL BE DOING!

•  Vehicle diagnosis and testing
•  Routine maintenance and servicing
•  Fitting / replacing mechanical / electronic parts and components
•  Diagnosis and repair of electronic control systems
•  Servicing vehicle air conditioning
•  Testing mechanical and electronic systems
•  Supporting the team in fault diagnosis
•  Installation of accessories.

WHO YOU ARE!

•  Fully qualified motor vehicle technician
•  Ability to work in a team with a ‘can do’ attitude
•  Good eye for detail

THE COMPANY!

MOTORS INC. Limited is a young yet leading organisation in the automotive industry with over 30 years of experience. It is the official concessionaire of Alfa Romeo, Fiat, Fiat Professional, Iveco, Jeep, Hyundai, and Kia brands as well as distributor for Petronas Selenia, Waxoyl and BRC.

WHAT WE OFFER!

•  Competitive remuneration packages
•  Performance bonuses
•  Career progression and employee development
•  Training sessions and seminars
•  Tuition support initiatives
•  Employee Performance Management system
•  Performance appraisals and reward schemes
•  One-to-one catch ups and feedback sessions
•  Health Insurance
•  Employee referral scheme
•  Employee discounts
•  Regular employee events

INTERESTED!

If you have a passion for the automotive industry and looking for an exciting and rewarding new challenge, then send us your C.V. to hr@motorsinc.com.mt.

SALES CONSULTANT

Recruitment Advert

THE ROLE

We are looking for an enthusiastic individual with strong sales acumen and a passion for the automotive industry. If you are keen about sales and vehicles, then we would like to meet you.

As part of our development plans, new talent is required for full-Time Employment:

THE JOB.

-        Build a strong clientele relationship by being a go-to person on the sales of vehicles.

-        Identifying and targeting prospective clients by providing them with general and specific information about the vehicles and new features.

-        Issuing quotations and assisting clients in credit facilities.

-        Coordinating test drives and deliveries to clients.

-        Follow up with clients on queries and sales quotations.

-        Preparing and filing in sales documentation.

-        Keeping oneself abreast with the developments in one’s field of expertise, including the brand and its competition.

-        Interact with customers, other associates, and team members to provide outstanding internal and external customer service.

YOU.

-        Professional sales and customer-facing skills.

-        The ability to listen, understand and guide clients to fulfil their needs.

-        Hold a valid driver’s licence.

-        Enthusiastic and willing to work in a team.

WHAT WE OFFER

MOTORS INC. Limited is a young yet leading organisation in the automotive industry with over 30 years of experience. It is the official concessionaire of Alfa Romeo, Fiat, Fiat Professional, Iveco, Jeep, Hyundai, and Kia brands as well as distributor for Petronas Selenia, Waxoyl and BRC.

We will offer you an attractive remuneration package inclusive of incentive bonuses and a rewarding working environment that promotes employee growth and development.

Interested candidates are to send their C.V and covering letter to hr@motorsinc.com.mt / Karl.falzon@motorsinc.com.mt .